Master Data Specialist (English & French speaking)
Fixed term maternity cover until 2025 March
Founded in 1952, Bio-Rad has developed into a recognized global leader in the growing life science research and clinical diagnostics markets. We have built a strong team of over 8,000 employees and a robust network of operations that serves over 150,000 customers worldwide.
Role profile:
Maintenance of transaction processing across the customer care team, performing diligence checks and making necessary updates to the system including:
- price upload and auditing
- sales representative territory assignment
- customer master records
- reporting
- generating and verifying data
- ensure that high levels of internal controls are maintained within transactional processing by performing daily review of data input
Resolving CRM complaints:
- Preparing management information reports
- Ensure efficient and accurate process of transactions, including orders, invoices, query resolution and compliance
- Assist regularly with transaction processing, more so at peak times
- Ensure that high levels of internal controls are maintained within transactional processing by performing daily review of data input
- Ensure that all relevant transactional documentation is reviewed on a timely basis and kept up to date as a result of system or process changes
- Monitoring data on a regular basis to ensure it remains accurate and relevant
Required skills:
- Language skills: fluent in English and at least B2 French language knowledge
- 1-2 years of experience in a similar environment, preferably in Master Data management or Customer Service (back office)
- Good attention to details
- Strong analytical skills and system thinking
- Solid experience with Microsoft applications, especially Excel (different formulas, VLOOKUP, etc…)
- Experience of CRM / SAP
- Experience of Back Office/ Transactional processing
- Good understanding on the business processes
- Quick decision making skills
- Good team player and willingness to learn new things
- Organized and efficient with the ability to multi-task and deliver information
- Strong customer focus and communication skills in all formats (verbal, written) and ability to effectively communicate with all organizational level
What Bio-Rad can offer to You:
- A dynamic environment where your innovative ideas are always welcome
- A collaborative community where your professional goals and work are supported by encouraging supervisors
- Competitive salary and cafeteria
- Annual bonus
- Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
- Life and accident insurance
- Employee Referral Program with remarkable referral bonus
- Hybrid working model (3 days onsite and 2 days home office. Our office is located in Budapest, Futó u. 47, 1082)