Would you be passionate about improving people's lives with products that make a real difference? Then Bio-Rad Nordic Service Administrator role could be your next challenge!
As a Service Administration for our Service Department, you will be managing day to day tasks including scheduling of the Field Service Engineers in the Nordic region, ordering spare parts, speaking with customer to arrange service and installation visits. Preparing and sending out quotes and inputting contracts into ServiceMax. Perform and monitor billing of Contracts and Work Orders in ERP. Updates records and ensure the quality of data in ServiceMax and ERP. Communicating with Field Service Engineer, Sales, and Customer Technical Support to ensure all stakeholders are involved in the dispatching process. Communicating with customers on scheduling and keep them updated. Monitor daily operations through Dashboards.
Plese note that this is a hybrid position, you will spend 3 days in our office in Solna and 2 days in home office.
How You’ll Make an Impact:
What You Bring:
Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards delivers programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including:
Application:
If you are interested in this position, please apply with an updated CV and Cover letter in English The selection process will be ongoing and interviews are held continuously, so please send in your application as soon as possible.
Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.
EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.
Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.
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