The Account Manager is responsible for developing our Clinical Diagnostic sales within the British Columbia territory as well as providing customer satisfaction and accurate forecasts for the territory. The Account Manager is responsible for professionally representing Bio-Rad Laboratories in all sales related activities.
Duties & Responsibilities
- Develop and promote sales, qualify customer needs, qualify demand for highly technical customers (laboratories) and propose appropriate solutions.
- Meet or exceed sales goals with regards to volume, servicing existing accounts, maintain present business and developing new business for our Clinical customers.
- Negotiate and conclude sales and sales contracts: reagents, laboratory equipment, services, etc.
- Responsible for all customer contact and customer needs in assigned region
- Maintain records of accounts including purchasing habits and contacts in Salesforce.com
- Maintain knowledge of customer’s requirements and potential new business
- Submit quotations to meet deadlines
- Provide customers with evaluation material and follow through on results
- Follow-up on customer inquiries and make pricing decisions
- Develop thorough knowledge of all product lines in our Clinical Diagnostics portfolio with awareness of all up-to-date literature and new product launches
- Perform product demonstrations and troubleshoot problems
- Update Sales Management software on a regular basis (Salesforce.com, SOP)
- Interact with Bio-Rad personnel for the mutual benefit of company sales and growth
- Responsible for knowledge of current competitor activities and its submission to proper internal sources
- Keep Customer Service informed of any billing/shipping changes in territory
- Provide names of available customers for product evaluations
- Attend Sales Meeting and Training Sessions
- Review monthly sales analysis reports to identify and act on any drops in volume or lost customers
- Attend conventions/workshops to advance product knowledge and represent Bio-Rad Laboratories Clinical Diagnostics in a professional manner
Required Knowledge & Skills
- Proficiency in Microsoft Word, PowerPoint and Excel
- Familiar with Salesforce.com
- Rigor, organization, strong interpersonal skills, customer orientation
- Proficient in moving a sales opportunity from lead qualification to purchase in a professional and timely manner.
- Proven organization skills and strong teamwork skills
- Ability to make sound business decisions in an objective manner
Required Experience
- Minimum 2-5 years sales experience in the clinical diagnostic or related field
- Bachelor of Science in Biochemistry, Molecular Biology, or M.T./A.R.T. certification with demonstrated proficiency and technical knowledge
- Knowledge and experience in Transfusion medicine
Other
- Requires frequent traveling in territory (about 40-50%) by car
- All applicants must be fully eligible to work in Canada
Total Rewards Package: At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle. We are proud to offer options including an extensive benefits package, life and disability, a Deferred Profit-Sharing Plan, extensive learning and development opportunities, an educational assistance program, fitness subsidy, time off, etc.
Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.
Equal Employment Opportunity: Bio-Rad is an Equal Employment Opportunity employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, age and orientations are encouraged to apply.
Agency Non-Solicitation: Bio-Rad does not accept agency resumes unless the agency has been authorized by a Bio-Rad Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. #LI-KD2
