• Customer Svc Rep III- Temp

    Location US-CA-Benicia
    Requisition ID
    # of Openings
    Customer Service
  • Responsibilities

    • Instrument Service Contract Amdocs Data Clean-up
    • Instrument Service Contract Renewals
    • Instrument Entitlement Maintenance
    • Instrument Service Billing
    • Tech Replacements Orders
    • Internal Orders
    • Email Queue Handling and Maintenance


    • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
    • Computer profiency ( MS Office -- AmDocs, SAP, and  SFDC a plus)
    • Must be able to work under pressure and meet deadlines while maintaining a positive attitude
    • Ability to work independently and to carry our assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
    • High school diploma or GED required, Associate's or Bachelor's degree a plus


    About Bio-Rad:

    Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 7,800 employees and a global network of operations serving our customers, we help people live longer, healthier lives.

    Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.


    EEO/AA Employer/Veterans/Disabled/Race/Ethnicity/Gender/Age

    To all recruitment agencies: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Staffing Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.


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