• Customer Svc Rep III- Temp(Contract Management Admin Temp)

    Location US-CA-Hercules
    Requisition ID
    # of Openings
    Customer Service
  • Responsibilities

    • Review bids and contracts, ensure terms and conditions are consistent with Sales, Legal, and corporate guidelines. Requires reaching out and communicating with various departments within Bio-Rad.
    • Compile data for price lists, usage, rebate and inventory reports
    • Contract administration for assigned sales regions. This includes update of price files (different formats), processing amendments and renewals, and ensuring appropriate approvals have been obtained and are on file.
    • Enter and update contract information in Salesforce.com.
    • Set-up and maintenance of customer specific pricing and/or discounts in ERP system.
    • Investigate contract related price discrepancies and resolve.
    • Consignment supply center set-up, reconcile supply center inventory quarterly reporting, upload and maintain supply center prices in kiosk.
    • Monitor Sales Admin e-mail quotes queue; enter leads in Salesforce.com and assign to the appropriate Sales Rep.
    • Update or generate sales quote if needed.


    • Experience in sales support and reviewing legal terms is a plus
    • Must be a motivated and flexible team player
    • Must have excellent verbal and written communication skills
    • Must be detail-oriented and excellent organization skills
    • Must have excellent analytical and problem solving skills
    • Must be able to compile data and create sales analysis reports in Microsoft Excel. 
    • Must be able to demonstrate and apply knowledge in various advanced Microsoft Excel functions (e.g. PIVOT tables, VLOOKUP formula).
    • Functional knowledge of SAP and Salesforce.com is a plus
    • 5+ years in Administrative experience or equivalent





    About Bio-Rad:


    Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 7,800 employees and a global network of operations serving our customers, we help people live longer, healthier lives.

    Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.


    EEO/AA Employer/Veterans/Disabled/Race/Ethnicity/Gender/Age

    To all recruitment agencies: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Staffing Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.


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