• Tech Writer III (Senior Technical Communicator)

    Location US-CA-Pleasanton | US-CA-Hercules
    Requisition ID
    2018-6799
    # of Openings
    1
    Category
    Research & Development
  • Overview

    The senior software technical communicator researches and documents hardware and software products and produces industry standard documentation in a single-source, automated delivery publication process according to established templates and standards.

    Responsibilities

    • Interview subject matter experts, such as the product owner, hardware and software engineers, software quality assurance engineers, and laboratory scientists.
    • With moderate supervision, translate technical and scientific information into clear and direct language, including procedures, concept information, and images.
    • Work with internal teams to obtain an in-depth understanding of product and documentation requirements.
    • Verify content meets applicable standards and is appropriate for its intended audience.
    • Manage multiple projects concurrently and meet all documentation deliverable deadlines.
    • Track shifting priorities and confidently work autonomously with minimal supervision.
    • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
    • Adhere to department style guides, documentation templates, layout guides, and graphics resources.
    • Contribute to internal technical reference documentation, including process/procedure guides, as required.
    • Generate/review user interface text, perform ad hoc product testing, and review product descriptions while researching and documenting new/updated features.

    Qualifications

    • B.A. or B.S. degree is required. A degree in life sciences, Chemistry, Biology, English, or similar field is a plus.
    • Clear, concise technical writing, on-line and hands-on research, interviewing and listening skills, ability to learn new tools, applications, and technologies quickly.
    • Strong attention to detail, solid project management skills for own projects, ability to work on multiple projects and to deliver quality documentation on time.
    • Strong knowledge of single sourcing documentation topics and images in multiple output is required; current knowledge of MadCap Flare is a plus.
    • Ability to work independently with moderate supervision is required.
    • Knowledge of Perforce or another source control system.
    • Knowledge of Agile development and ability to work productively in Scrum teams.
    • Self-motivated.
    • At least 5 years as a senior software technical communicator with proven ability to produce first edition software manuals and online help systems.
    • Proven stable work experience with increasing responsibilities in the role of senior software technical writer.

     

    About Bio-Rad:

     

    Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 7,800 employees and a global network of operations serving our customers, we help people live longer, healthier lives.

     

    Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.

     

    EEO/AA Employer/Veterans/Disabled/Race/Ethnicity/Gender/Age

     

    Agency Non-Solicitation:

     

    Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

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