• Cloud Operations Manager (IT Manager II)

    Location US-CA-Hercules
    Requisition ID
    # of Openings
  • Overview

    Bio-Rad is looking for a Cloud Operations Leader to support its global organization and strategy to build, deploy, operate, scale and maintain company-wide platforms in a cloud first methodology. The objective of the role is to present a proactive approach to cloud solutions providing reliability and uptime appropriate to business service needs and a fast rate of improvement while keeping an ever-watchful eye on capacity, cost, and performance. This individual will also ensure the Cloud Platform & Services are designed and implemented to support Private and Public infrastructure initiatives which are aligned with the overall business priorities using industry best practices.


    • Provision, Operate and Migrate workloads to and in the cloud.
    • Demonstrate hands-on knowledge of Private and Public Cloud Computing. Designing, provisioning and administration using best practices for enterprise customer across multiple cloud services (AWS, Azure and/or Google Cloud).
    • Support and maintain global application development, test, disaster recovery, and production environments.
    • As a domain expert, you’ll own operations and administration of our production cloud platforms to ensure reliability, recoverability and optimum performance regardless of platform or geographical location.
    • Manage and Mentor new and existing staff on cloud computing best practices and technology to drive cloud adoption.
    • Provisioning and de-provisioning public cloud provider accounts and subscriptions for internal customers.  Ensure the highest level of uptime and Quality of Service (QoS) for our customers through operational excellence.
    • Streamlining standard operating procedures through automation. Work with Vendor Management Organization to build a transparent framework to allocate usage costs and proper metering of cloud consumption services.
    • Consistently improve performance and reliability as the platform scales, driving continuous improvement through operational metrics.
    • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement following mature service management practices and policies.
    • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
    • Work with internal and external partners and vendors to maintain 24x7 global operations support.
    • Follow Bio-Rad’s incident, change, and problem management processes in the delivery of all implementation and support activities. Maintain CMDB entries for cloud services.


    • Experienced with running large complex global infrastructure spanning across multiple data center leveraging private & public cloud.
    • Strong understanding across cloud and infrastructure components (server, storage, data, network, and applications) to deliver end to end cloud infrastructure architectures and designs.
    • Solid coding and scripting experience.
    • Strong written and verbal communication skills.
    • Excellent documentation skills and procedural development capabilities are a core requirement.
    • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
    • Technical aptitude and a passion for staying current with new and upcoming technologies to ensure the best possible solutions.
    • Proven background in disaster recovery and data protection, including data replication at remote locations and to/from public cloud providers.
    • Bachelor’s degree or equivalent combination of education or experience.
    • 5+ years of Cloud Operations, Service automation, Cloud administration & management, Performance tuning experience.
    • 10+ years of infrastructure operations and engineering including design, implementation, and support for complex data center-based systems.
    • 3 years of experience automating infrastructure in a cloud environment.


    About Bio-Rad:


    Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 7,800 employees and a global network of operations serving our customers, we help people live longer, healthier lives.


    Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.


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    Agency Non-Solicitation:


    Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.


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