• Application Specialist

    Location CH-FR-Cressier
    Requisition ID
    2018-8386
    # of Openings
    1
    Category
    Customer Technical Support
  • Overview

    Bio-Rad is an innovative company and thanks to its laboratory diagnostic systems world leader in the field of blood group serology.

     

    Our company is involved in the supply of high-quality products and services intended for diagnostic laboratories. Independence, innovation and commitment are the fundamental values that permeate our company culture, as well as a strong orientation towards our customers and a multicultural environment.

     

    Bio-Rad in Cressier/Switzerland is looking for an Application Specialist (100%)

    Responsibilities

    • You provide application support to our affiliates and distributors.
    • You resolve customer concerns and inquiries regarding instrument and software applications and escalate them to the appropriate departments within the organization, if necessary.
    • You design, organize and conduct internal and external application training courses for instruments and software in English.
    • You perform "Train the Trainer" courses for Field Application Specialists.
    • You participate in project meetings.
    • You create and verify application information, e.g. Newsletter, before it is officially communicated.

    Qualifications

    • You have an education as a biomedical or laboratory technician.
    • Ideally, you already have experience in supporting medical technology and laboratory systems.
    • You have basic knowledge in immunohematology .
    • You have very good oral and written English language skills; any other language is a plus.
    • Ideally, you already have experience in conducting training courses in English.
    • You possess a team-oriented, independent and motivated work ethic and enjoy shifting challenges; you possess a high sense of responsibility and have a “problem-solving” attitude.
    • You are willing to travel internationally (20% maximum).
    • You have good computer skills.

     

    Do you see your next professional challenge in this position? We look forward to receiving your application. If you click on "Apply", you have the option of submitting your complete cover letter, resume and credentials in a coherent PDF or Word document.

     

    To all recruitment agencies: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Staffing Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

     

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