• Account Manager, Clinical Diagnostics

    Location SG-Singapore
    Requisition ID
    # of Openings
  • Overview

    Position Summary

    This position will be responsible for:

    • Direct sales and customer satisfaction within the designated territory in Singapore.
    • Managing and growing the business in the given territory


    Main responsibilities


    Financial/Sales –

    • Achieve sales, marketing and financial objectives for relevant products
    • Sales of product within approved price range
    • Advise on maintenance of inventory levels so that the company and customer expectations are met
    • Develop new initiatives to grow sales and profit lines
    • Promote maximum usage of company’s products on all systems in given customer sites
    • Responsible for coordinating between customers and other departments in the company to ensure customer satisfaction.
    • Responsible for calling on all current and prospective customers on a regular basis
    • Responsible for ensuring that the company is achieving its objective of customer satisfaction at all times and reports promptly to the Sales Manager of any circumstance where this is not occurring
    • It is expected that 75% of the time is spent in the field

    Marketing –


    • Maintain excellent market knowledge of all major prospects and local competitor activities and report this information to the Sales Manager and marketing team
    • Prepare, implement, monitor (set objectives) and achievement of the business plan product portfolio
    • Advise on and recommend product marketing strategies including promotion, advertising, pricing and distribution and join relevant industry societies
    • Liaise with Product Manager/Specialist in the formulation of sales strategies, manage relationships with key opinion leaders across product portfolio

    Product Support –

    • Liaise with sales support team in relation to planning, evaluations, demonstrations, installations and post sales support (secondary responsibility)
    • Liaise with Service Dept to ensure instruments meet specifications and that appropriate levels of maintenance and service is achieved

    Training –

    • Ensure that customer sites are effectively trained on company systems

    Administration –

    • Responsible for the maintenance of the customers and prospects databases
    • Responsible for conforming to GCO guidelines

    Self-Development –

    • Ensure that a Performance Management Plan is agreed and in place
    • Implement an Individual Development Plan


    Qualifications, Skills & Experience

    • Degree in Medical or Biomedical Sciences or Biotechnology
    • Minimum 2 years of relevant experience with proven trade records
    • Good working knowledge of clinical diagnostics labortories practices 
    • Proven ability to drive business plans and achieve company sales goals
    • A result-oriented and aggressive sales person
    • Knowledge of the “Sale Process”
    • Excellent verbal and written communications skills
    • Excellent interpersonal skills
    • Proven customer relationship building skills
    • Demonstrated initiative
    • Excellent negotiation skills
    • Strong organization and planning skills
    • Strong proactive approach to work
    • Results driven
    • High level of skills in computer literacy and software usage




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